At Luxurious Decorations, your satisfaction is our top priority. Here's our refund policy simplified:
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30-Day Money Back Guarantee: We offer a 30-day money back guarantee on all purchases. On rare occasion if you're not satisfied, return your order within 30 days for a full refund, excluding shipping costs.
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Return Process: Contact our customer service within 30 days to request a return authorization. Once approved, securely package the item and return it in its original condition.Β
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Refund Processing: We'll process your refund within 5-7 business days of receiving and inspecting the returned item. Original shipping charges are excluded from refunds.
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Damaged or Defective Items: If your item is damaged or defective, contact us immediately for a prompt resolution.
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Contact Us: Have questions? Reach out to our customer service team via live chat or email at info@myluxuriousdecorations.com. We're here to ensure your shopping experience is positive.
Please note that Luxurious Decorations reserves the right to amend or update this refund policy without prior notice.